At Thrive Mental Health Services, we are wholeheartedly committed to supporting you on your journey toward stability, mental wellness, and happiness. We believe that our partnership with you is vital in achieving these goals. To make this process easier, we’ll ensure that you can schedule your follow-up appointment before leaving your current visit. If there’s ever a need to change or cancel your appointment, we promise to maintain your medication coverage until your next visit. Our providers will prescribe enough medications to last you until your upcoming appointment, removing the hassle of having to call in for refills.

We understand the complexities that sometimes come with insurance processes, and we will work diligently with your medical insurance providers to ensure that you never go without your medication due to paperwork delays or requirements such as prior authorizations or medical necessity forms.

While we do not offer medication refills at Thrive Mental Health Services outside of scheduled appointments, we do understand that life can throw unexpected challenges your way. If you find yourself in a situation where you need medication outside of your appointment time, we are here to help! Please note that a nominal fee of $15 will apply for prescriptions filled outside your scheduled visits, and this amount is due at the time of your request. Additionally, to ensure we can assist you effectively, medication refill requests that occur outside of appointments will require 48 business hours to process.

Our primary aim is to anticipate your needs proactively, ensuring you have sufficient medication until your follow-up visit. This approach is designed to save you time from unnecessary login attempts on the Patient Portal for refill requests. However, should you ever need to reach out for a refill or schedule an appointment, our online patient portal is always available to assist you.

As part of our partnership, I agree to uphold the following responsibilities regarding my medications: – I take personal responsibility for managing my medicines. – I understand that sharing, selling, or trading my medication is not permitted. – I will never take someone else’s medication. – I will only adjust my medication dosage after consulting with my provider or office associate. – I acknowledge that lost or stolen medications will not be replaced if used up sooner than prescribed. – I will attend all scheduled appointments and arrive on time. I recognize that arriving more than 5 minutes late will be considered a no-show.

If requested, I agree to provide a blood, urine, or buccal swab sample for drug testing purposes. I confirm that I fully understand the office’s medication policy.

By signing below, I acknowledge my understanding of the information provided, and I am aware that I can access a copy of my consent forms anytime through my patient portal or request one from the office staff. Thank you for being an important part of our Thrive community; we look forward to supporting you!